Here when you need us
We’re here for every question.
Choosing an engagement ring is a big moment—our specialists are here to make it feel clear, personal and effortless, from the first question to ‘yes’ and beyond.
Personal support
Send us a message
Tell us what you need and the right specialist will reply personally.
What happens next
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1
Send your question
Tell us what you need help with.
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2
A specialist replies
You’ll hear from a real Amour Diamant expert.
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3
We help resolve it
Clear answers and personal guidance.
Quick answers
Choosing a ring
Compare gemstone, carat, metal and setting options in our engagement ring collection. If you would like a personal recommendation, our specialists will guide you.
Explore engagement ringsOrders & delivery
Free insured FedEx delivery usually takes 5–7 days for in-stock rings. Made-to-order rings require 1–2 weeks for production before dispatch. Contact us if your order is urgent.
Ask about your orderSizing & returns
Eligible orders may be returned within 60 days under our returns policy. Request a size change within 30 days: one size up or down is free, while larger changes may require a small fee confirmed before work begins.
Warranty & care
Our lifetime manufacturing warranty covers defects and manufacturing faults. Store your jewellery separately and avoid perfume and household chemicals to help protect its finish.
Warranty & guarantee detailsBy appointment
Visit Amour Diamant
Private in-person, virtual and phone consultations are available by appointment.
244 Madison Avenue
New York City, NY 10016-2817
United States DUBAI ZedCommerce Limited
EMAAR Square Building
Emaar Plaza Street 1A
Dubai, UAE FRANCE AmourDiamant
15 Avenue Félix Faure
75015 Paris, France CHINA AmourDiamant
603, Building 16, Boji Meilan Lake Park
2255 Yueluo Road, Baoshan District
Shanghai, China
Opening hoursMonday to Friday, 9am–6pm.
Consultations by appointment only.
Email supportinfo@amourdiamant.com