Do you offer a Money-Back Guarantee?
We want you to be 100% satisfied with your purchase, and stand by the quality of our products.
Please note we can only accept back Amour Diamant products that were directly purchased through amourdiamant.com, we cannot accept products that were purchased from a third-party retailer or from fake stores.
Please note that 60 days after receiving the product, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product first after their purchase so you experience the next generation of sparkling stones today!
Important: The shipping cost involved during your purchase will be deducted from your final refund proceeds.
What is your return policy?
Please note that all items purchased during our site-wide sales or using discount codes are final and non-refundable. However, items that are returned in their original, unworn condition with tags and packaging will be eligible for a refund in store credit, or direct exchange/replacement. Refund, credit, or exchange requests must be made within 60 days of placing your order. Store credit discount codes cannot be applied retroactively or combined with other discounts. Additionally, you will be responsible for paying for the shipping costs when returning the item to us. Please be aware that the return address is different from the address your order was shipped from. If you have any questions or need the return address, please contact our support team. Orders sent to the original shipping address without an approval will be considered lost and cannot be refunded.
What do I need to do to return and exchange my Item?
We are happy to process a replacement provided that:
1. The item must be unworn and in the same condition as you received them.
2. The item is returned including the tags and the original items that came with it.
3. The customer returns the product with tracked insured shipping.
4. The return tracking code and image of the packing slip are secured to be shared with us.
5. It must also be in the original packaging.
On successful delivery and inspection of the product by Amour Diamant™, you will be provided a refund minus the shipping fee.